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Reviews

Build Your5-Star Reputation.

Automatically request reviews, monitor mentions, and manage your online reputation across all platforms from one dashboard.

Key Benefits

Your reputation is your best sales tool.

Auto-Request Reviews

Automatically send review requests via SMS or email after a policy is issued or a milestone is reached.

Monitor Reviews

Track your Google, Facebook, and other review profiles. Get notified instantly when a new review appears.

Respond Fast

Reply to reviews directly from CallBack. Use AI-generated response suggestions to save time.

Feature Showcase

Reputation Management
Built In.

Reputation Management

Take full control of your online reputation. Automate review requests, reply to every review without leaving CallBack, and showcase your ratings with customizable display widgets — all from a single dashboard.

Replaces: Trust Pilot

  • Set up automatic review requests
  • Send manual review requests
  • Customize review automation
  • Reply to reviews internally
  • Multiple review display widgets
  • Unlimited reviews
  • AI Review Responder
CallBack CRM reputation management dashboard showing automated review requests, AI-powered response tools, and Google and Facebook rating widgets for insurance agents
How It Works

More 5-star reviews on autopilot.

01

Set Up Campaigns

Create automated review request sequences triggered by policy issuance, renewals, or any custom event.

02

Auto-Request Reviews

Personalized SMS and email requests go out at the perfect moment when client satisfaction is highest.

03

Monitor & Respond

See all incoming reviews across Google, Facebook, and more. Reply instantly from one dashboard.

04

Grow Reputation

Track your average rating over time and watch your online presence strengthen each month.

Get Started Today

Turn happy clients into
your best marketing.

A strong review profile builds trust, drives inbound leads, and sets you apart from the competition.